FAQ's

Do I need a PayPal account to make a purchase?

No, you are not required to have a PayPal account to purchase with us you can still make a safe and secure payment through PayPal by simply inputting your card details on the Paypal page at checkout.

 

Can I select an alternative shipping address?

Yes. Once you get to the checkout page and select the checkout button, you will be directed to Paypal. There you can add your billing information and also an alternative shipping address.

 

How secure is the payment?

All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely processes the payment but does not share any of your sensitive payment information.

 

 

Do you offer next day delivery?

If you need your item in in a hurry, please contact us for a quote for Next Day Delivery.

 

How do I redeem a discount code?

To redeem your discount code simply add the items you wish to purchase to your bag, proceed to the checkout page enter your details, you will be redirected to the Paypal Payment page, where you enter your password and/or payment details. Paypal calculates your postage based on your address, Paypal redirects you back to our checkout page, this is when you can then add the discount code.


Can I use more that one discount code at once?

At present only one discount code can be used during each transaction.

 


What happens if I forget to use my discount code?

If you forget to use your discount code and your transaction has already been processed unfortunately there is nothing we can do. However you may use the code on another purchase, providing it is still valid.